Friday, August 20, 2010

Thanks Free Realm! What a swell group you are. NOT

I've played Free Realms for a little over a year now and I gotta say I loved it, I really did. It turned into a nice luxury for me, the kids would go down for nap or for bed and then I get the dishes or laundry done and hop on Free Realms.

Well I decided yesterday since I had a little cash that I'd splurge a little on myself and buy a $5 station card. I put little man in the moby wrap and held my daughters hand and we walked to the 7-11 around the corner ok so we went for juice and I saw the card and thought, why not I deserve a nice treat right?!

I got home scratched the back off with a penny to find, no code. So I send them a message along with a photo of the back of the card and they tell me I have to take it back to the store. Ok no problem.

So this morning we went back to the store where I was told "Sorry it's already been scratched off you can't return or exchange it"
Well son of a gun, this just sucks.

So I send another message into free realms today and I include a copy of the receipt that not only has my name on it so they can verify that it's my account, but also the date and the price of the card.

They in return tell me they will not put the station cash in my account, then in not so many words accused me of lying to them by saying the card was probably used on another account.

Really free realms, really?! I've been a loyal player on there site. I spent money to get that card, and sure maybe to free realms $5 isn't anything because they make millions of dollars a month. However to me $5 is a lot. Had I known I was going to get screwed over because the card I bought didn't have the code on the back, I never would have bought it.

Well Shame on you Free Realms. I will no longer be playing your game, I'll be sure to let my friends who do play know what happened and well, whoever else reads this blog has been warned.